I have understood the process, price and related matters of ordering confinement meals, and agree to the details of the following contract.

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1. When you have decided two days before the delivery date, please notify us by phone, and we will check with you whether your personal information is consistent and correct, and finally arrange the delivery date. Except for special circumstances, once negotiated, your order will be sent to the catering department immediately, and no other adjustments will be made, so please communicate with your family and the hospital before delivery.
    

2. The food delivery service is delivered once a day, 7 days a week.
    

3. Regarding the arrival time of food delivery, the approximate delivery time is between 6AM and 10AM in the morning. Since our delivery area is relatively wide, and there will be various unpredictable factors such as peak work hours and weather, our arrival at the specified time cannot be guaranteed, sorry for the inconvenience.
    

4. In order to ensure the safety of epidemic prevention during the epidemic, our employees will be tested for the new crown every week, and they will wear masks during the delivery process. When the delivery staff arrives, they will notify you of the arrival of the meal by text message or telephone contact. The company's catering center starts operation in the early morning every day, and the meals are cooked fresh every day. In order to maintain the quality and freshness of the products, the earlier meals or the meals that need to be kept fresh will be refrigerated for a short period of time. Please pick up the meal in time after you receive it, and store it in the refrigerator to keep it fresh and quality.
    

5. About the packaged tableware and storage method of the meal: The company chooses a one-time packaged meal, which can be directly heated in a microwave oven. Our meals are breakfast, lunch and dinner, which are clearly marked on the packaging. In addition , our delivery boxes (bags) will be collected the day before at the time of delivery the next day, so please keep them tidy. We do not recycle the disposable tableware after use, please dispose of it by yourself.
    

6. The daily meals provided by the company are updated and replaced according to the market or seasonal ingredients without prior notice. In addition, the company does not accept the customer's optional ingredients requirements, please be sure to fill out the "Postpartum Questionnaire - Daily Diet Matters" carefully before signing the contract.
    

7. Customers must pay the final payment within 3 days after paying the deposit and starting the delivery. If the final payment is not paid on time, ShanChu Kitchen has the right to terminate the meal order contract. In addition to deducting the actual number of days for the order and the freight, an additional 20% of the deposit will be charged as liquidated damages.
    

8. Regarding the application for canceling the ordering service, if the order is paid for, the customer can cancel the order within 14 days of placing the order, and the company will refund the deposit in full. If the order has been placed exceeds 14 days and the delivery has not started, a handling fee of $100 will be charged.  The food delivery service has already started. If you want to terminate the contract, you must contact the company's customer three days in advance to negotiate. In addition to deducting the actual order days and shipping costs, the customer needs to pay a $100 contract termination fee.